When you are ready to remove a card from your account, you can delete it from your Cards page.
Please note that deleting a card is permanent and cannot be undone.
| If you delete a card in the organization profile of a HiHello Business or HiHello Enterprise account, it will not remove any users from your account. If you would like to remove a user, please view this guide: How to Add or Remove a User From Your Plan |
Deleting a Card on a Computer
We have a video that demonstrates how to delete your card in the HiHello web app. If you would prefer to read written directions, scroll down - they are included below the video.
To delete a card on your computer:
- Log into the HiHello web app
- Go to your Cards page
- Select the card you want to delete
- Navigate to the card settings tab:
- Scroll down and select Delete Card
- Confirm if you want to delete the card
Deleting a Card on Mobile
To delete your card in the HiHello mobile app:
- Log into the HiHello mobile app
- Go to your Cards page
- Tap the card you want to delete
- Tap the card menu button in the top right represented by three dots
- Tap the delete button:
- In the window that opens, tap Yes to confirm that you want to delete the card
How to Delete Cards in Bulk
If you have more than four cards in your account or if you are admin of a HiHello Business or HiHello Enterprise account, you can delete cards in bulk in the HiHello web app.
- Log into the HiHello web app
- Go to your Cards page
- Select the cards you want to delete
- Click the delete button above your card table:
- Confirm you want to delete the cards you select and they will be permanently deleted from your account.
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