We find that it's incredibly helpful to speak with your IT team and decide on a plan of communication before you create cards for your team and invite them to join your HiHello Business or HiHello Enterprise plan. Below, you will find out tips for working with your IT team and an example of how you can introduce your team to HiHello.
Add HiHello to Your IT Team’s Allow List
We recommend speaking to your IT team before creating cards and inviting your team members to your account. This ensures that any email communications from HiHello arrive successfully in everyone’s primary inbox, rather than being filtered.
You can speak to your company's IT team and ask them to add both HiHello.me and HiHello.com to their “allow” list.
If you have any questions about this, or if you believe that there is an issue with your email communications from HiHello, please reach out to our support team or your Customer Success Manager.
Communicating With Your Team About HiHello
Prior to rolling out a new tool, communication with your team is vital. We recommend two things before inviting team members to claim their cards:
- Adding our two email domains hihello.me and hihello.com to your Safe Senders or Allow list. You may need to contact your IT department to accomplish this.
- Sending an email internally to the team members who will be invited to claim a card. Here is an email template you can use to notify your team:
Subject: Your digital business card is ready!
To reduce paper waste, [Company] has switched to HiHello’s digital business cards. Shortly, you will receive an email that invites you to claim your new business card. The email will have the following subject line: [Hi] Your digital business card is ready
We also recommend downloading HiHello’s mobile app. You can quickly sign in from your computer to your phone by following these steps.
Please see the HiHello User Guide for more information about your digital business card.
Sincerely, [Your Name]
|
When you invite a user to claim a card, they will receive a notification via email or text:
If you would like to share additional resources with your team, we have an onboarding page for team members:
We also have a page in our Help Center with more information about the features your team members are likely to use: