As the owner or administrator of a HiHello Business or Enterprise plan, you will have access to two separate profiles.
The admin profile that you will use for administrative purposes is only available on the HiHello web app.
Your personal profile is where you can manage your personal cards and contacts. This profile is available when you log into your account on the mobile app or the web app. If there is a company-owned card you want to access on the mobile app, invite yourself to the card and claim it just like your team members do. Once claimed, you'll see the card in your individual profile and will be able to access it in the mobile app.
The admin profile is where you can perform administrative tasks for the business account. You will use the admin profile to:
- Set your company-wide branding (company colors, company QR code logo)
- Create card templates
- Create individual cards
- Invite team members to claim cards
- Manage team members
- Manage company-wide contacts
- Export company contacts
- Sync company contacts
- Connect to integrations
- View and export company card analytics
- Set company virtual background layout
When you initially log into the web app, you will be able to select which profile you would like to use.
In order to switch between profiles, click the drop-down menu in the upper right corner.
Click "Switch to Admin" if you'd like to use your admin profile or "Switch to Personal" if you'd like to use your personal profile: