The following steps will guide you through adding an email signature to the Mail app on your iPhone or iPad.
Adding Your Signature to Apple Mail for iOS
- Log into the HiHello mobile app
- Tap Discover at the bottom of your screen
- Tap Email Signatures
- Tap "Take me there"
- This will log you into your HiHello account on your web browser
- Open the menu in the top left corner and tap Email Signatures:
- At the top of the email signatures page, select the card and style you want to use:
- Then select Apple as your platform and Mobile as your OS then tap "Copy"
- Open your device settings and scroll down until you see the Mail icon:
- Scroll down and select Signature:
- Select All Accounts or Per Account and paste the signature.
Please note, choosing All Accounts will add the email signature to all email accounts added to Apple Mail. Selecting Per Account allows you to customize the email signature for each email account added to the Mail app.
- Open the Mail app, create a new email, and your email signature will automatically be added to the email:
Troubleshooting Errors
- My signature has stopped working, it looks like a question mark.
Our email signatures have stopped working on some iOS devices because of a bug in Apple's iOS 17. We recommend updating your device to iOS 18, this should resolve the issue.
- I've added my signature, but it's not there when I compose a new email
Make sure that your signature has been added to the account that you are using. For example, if you only add your signature to your personal email account in the Settings app, then it will not appear when you compose an email from your work email account.
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