View Your Invoices and Receipts

To view your invoices and receipts from HiHello, please log in to your HiHello account on the web and access our billing portal.

First, let's walk through how to access the web app. If you are already using the web app, please feel free to skip to Updating Your Billing Information in the Web App below.

Accessing the Web App From the Mobile App

There are two ways to access the HiHello web app:

1. Go to www.hihello.me and log in to your account
2. Use the mobile app to switch to the web app

If you're on the HiHello mobile app, you can easily switch to the web app by following these steps:

• Open your account on the mobile app
• Tap on the More tab 
• Select Switch to Desktop:

• Tap OK
• You will receive an email with a login link
• Open the email on your computer and click on the button in the email to log in to the HiHello Web app

Viewing Invoices and Receipts in the Billing Portal

Now that you are logged into the web app:

• Click on your user icon in the top right corner
• Select Settings
• Within Settings, click Update or Manage Billing under Subscriptions to go to the billing portal

Once you are in the billing portal, scroll down to view your invoice history:

If you click on the date of an invoice, you'll be able to view it in more detail and download your invoice and your receipt: