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Update and Manage Your Subscription and Billing Information

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With a HiHello Professional plan, you can manage your subscription and billing information through the HiHello web app on your computer or the HiHello mobile app. If you would like to manage your HiHello Business subscription, please use the web app on your computer.

 

Managing Your Subscription and Billing on a Computer

You can manage your HiHello Professional or HiHello Business subscription on your computer in the billing portal. There, you can update your billing name, email, address, and phone number. You can also change your payment method and view or save all of your previous invoices.

 

Please note: your billing information will never be displayed publicly so the billing information does not need to be the same as your login email or the information included on your digital business cards.

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  • Navigate to the Subscription tab, you can click the Manage button to manage your subscription:

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This will take you to the billing portal where you can update your subscription, change your billing information, and view past invoices:

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Click "Update plan" in the top right of the billing portal if you would like to switch between monthly and annual billing, upgrade your account to add extra card scans, or upgrade from an individual plan to a Business subscription:

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Managing Your HiHello Professional Subscription and Billing in the HiHello Mobile App

If you signed up for your subscription through the HiHello mobile app, you can manage your subscription through the app store on your device:

 

Apple App Store

Please go to App Store > Apple ID > Subscriptions to manage or cancel your subscription.

 

Google Play Store

Please go to Google Play Store > tap your profile photo in the top right > Payments & Subscriptions > Subscriptions to manage or cancel your subscription.

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