The HiHello mobile app includes an AI business card scanner. This allows you to scan a paper business card in the HiHello app and see the new contact added to your HiHello contacts page, usually within moments. If our AI is unable to provide an absolutely perfect transcription, then a real-life human will review the scan to ensure that it is accurate.
Using the Card Scanner
- Log into your account in the HiHello mobile app
- Go to your Scan page by tapping "Scan" in the lower left of the app
- Tap the Scan button near the bottom of the Scan page:
- Give the HiHello app permission to access your phone's camera, if requested
- Tap the circle at the bottom of your screen to scan the card - position the card so that the entire card fits within the white frame:
- You can tap the horizontal or vertical rectangles below the scanning box if you'd like to switch the orientation of the frame for a vertical business card:
- You will be able to review the scan before submitting it - at this point check to ensure the scan is clear and that no information has been cut off or blurred. You may tap "Retake photo" to scan the card again if you have any concerns.
- Before you officially submit your scan, you have several additional options:
- You can use the dropdown menu below the card scan to associate this scanned contact with a different card from your HiHello account.
- You can tick the box next to "Send my card back to this contact" if you would like this person to receive a link to your HiHello card
- You can add an optional note for yourself
- When you are satisfied, tap "Submit" and your image will be transmitted to our AI card scanner for review:
Please note that you can retake your scan as many times as you need to before submitting it and it will not affect the number of scans you have remaining. However, after you tap "Submit," the scan will always count toward your monthly scan limit, even if the scan cannot be processed by our team due to blurriness, cropped words, glare, etc. After you submit a scan, the scan count will increase by one:
You can tap the scan counter at the top of your Scan page to find out more about your scan count each month.
Scanned Contacts in Your HiHello Address Book
After you submit your scan, our AI scanner will transcribe the card and add your new contact to your HiHello Contacts page, often within moments. If our AI is unable to accurately transcribe your card, a human from the HiHello team will review the scan, in which case, please allow one business day for your card to be transcribed.
You will be able to find your new contacts in the contact group labeled Scanned on your Contacts page or by searching for their name. To learn more about the HiHello contact manager, you can visit these guides: