You can change your email address by going to the Settings page in your HiHello account. As a security precaution, you may be asked to log into your account again to verify your identity. If you are asked to log in again, please log in with your ORIGINAL login email address rather than the new address you want to use in the future. You will be able to change your email address after you re-log in and verify you are the account owner.
Change Your Login Email Address in the Web App:
- Click on the gear icon on the left side of your screen to go to your Settings page:
- Navigate to the Account tab
- Click Change Email:
- Enter your new email address and then click Continue
You may be asked to log into your existing account to verify that you are the account owner prior to being able to change your account login email. This is a security precaution to ensure that someone else is not altering your account without your knowledge.
The email address associated with your account is used for logging in and for all HiHello product and marketing communications. Changing the email address of your account will not affect the email address displayed on any of your cards.
If you would like to edit the email address displayed on your card, you can follow the steps here:
Change Your Login Email Address in the Mobile App:
- Tap the gear icon in the lower right of your screen to go to your Settings page:
- Tap Manage Account:
- Tap Change account email:
- Enter the new email address you would like to use to log into your account and tap "Confirm"
You may be asked to log into your existing account to verify that you are the account owner prior to being able to change your account login email. This is a security precaution to ensure that someone else is not altering your account without your knowledge.
The email address associated with your account is used for logging in and for all HiHello product and marketing communications. Changing the email address of your account will not affect the email address displayed on any of your cards.
If you would like to edit the email address displayed on your card, you can follow the steps here: