Welcome to HiHello! We want your experience with your HiHello Business subscription to be successful and easy. Below, you will find the ordered steps we recommend to set up your account and start using HiHello with your team.
If you need additional support with your onboarding after completing the steps below, you can email success@hihello.com, use the Contact Support link within the HiHello app, or fill in the Contact Support form in our Help Center. Our customer support team is available from 9 AM - 9 PM EST (6 AM - 6 PM PST).
First, set up your account by adding your company name, logo, and colors.
1) Set Your Company Branding and Settings
Next, prepare your account for rollout by creating cards, adding account administrators, and establishing your company's virtual background settings.
You can choose to create cards individually or design a template to quickly create multiple cards with consistent design and branding.
3) Create Cards for Your Admins
4) Add a New Administrator to Your Account
5) Establish Settings and Layout of Company Virtual Backgrounds
Lastly, it is time to roll out HiHello to your team.
6) Guide to Internal Communication About HiHello
7) Create and Issue Cards to Your Team
Resources for account administrators:
Business / Enterprise Owners & Admins - Guides for all HiHello Admin Features
How to Contact Your Customer Success Specialist
Resources to share with your team:
How to Share Your Digital Business Card