To update your billing information, please log in to your HiHello account on the web and access our billing portal.
First, let's walk through how to access the web app. If you are already using the web app, please feel free to skip to Updating Your Billing Information in the Web App below.
Accessing the Web App From the Mobile App
There are two ways to access the HiHello web app:
- Go to www.hihello.me and log in to your account
- Use the mobile app to switch to the web app
If you're on the HiHello mobile app, you can easily switch to the web app by following these steps:
- Open your account on the mobile app
- Tap on the More tab
- Select Switch to Desktop:
- Tap OK
- You will receive an email with a login link
- Open the email on your computer and click on the button in the email to log in to the HiHello Web app
Updating Your Billing Information in the Web App
Now that you are logged into the web app:
- Click on your user icon in the top right corner
- Select Settings
- Within Settings, click Update or Manage under Subscriptions to go to the billing portal
Once you are in the billing portal, you can update your billing information.